Terms and Conditions
By purchasing a ticket or signing the terms and conditions form, you, the client confirms that you have read, understood and accept the following terms and conditions.
Refund Policy
Clients who cancel within 48 hours of the scheduled tour are not eligible for any refund.
Refunds are processed on a case-by-case basis and are for genuine reasons only.
These bookings are taken directly by Out There Tours by email, phone, text or via the website.
Out There Tours reserves the right to cancel trips due to environmental and weather conditions. Schedules may change due to unforeseen factors. In the case where Out There Tours cancels a trip prior to departure, a full refund is available directly to the client.
Tour Risk Disclosure
Out There Tours or their operators are not, in any circumstances, liable for any personal injury or loss. You must understand that there are risks involved in the activities you will be undertaking. You must also understand that an unpredictable or uncontrollable event may occur that could possibly cause serious harm or death. You must be aware of the implications of your voluntary participation and the consequences should these be ignored. The organization’s safety management procedures and directions, including procedures and directions regarding the use of any safety equipment must be adhered to. You also acknowledge that the Out There Tours will take all reasonable and practical steps to keep persons safe while they are involved in these activities. However, you and those in your group accept full responsibility for their own actions or inaction. We may refuse to carry you if we, acting reasonably, are not completely satisfied that it is practicable and safe for you to participate in the tour. We need to be informed before booking of all persons illnesses diseases, mobility or medical conditions which may make it impracticable, or unsafe for you, or other passengers, to participate in the tour, or if you think you could be affected by adverse environmental/weather conditions. All tours carry a degree of risk and by participating in the tour provided by us you are expressly assuming those risks are personally yours and Out There Tours and its employees are released from any liability, claims, losses, damages or expenses caused by any event, including, but not limited to: personal injury or death, property loss or damage, acts which may be construed as negligent or accidental, any other loss, damage, suffering, emotional or nervous disorder. You, the client, is responsible for the safety and protection of your own personal possessions at all times. Safety is paramount. The tour will be terminated if Out There Tours believes any client is under the influence of any substance or we reasonably believe the client is in unlawful possession of drugs.
Public Health
We reserve the right to only provide our services to you in accordance with any applicable legislation and/or the New Zealand Government’s most current public health advice in respect of any pandemic infectious diseases. We may request further evidence from you, such as proof of vaccination to assist with our decision to provide our services to you. We follow government guidelines provided at the time and expect these to be adhered to. The tour will be automatically cancelled if the clients do not adhere to these guidelines.
Check In Deadline
This will be agreed on between Out There Tours and the client/s.
Agreement
By purchasing a tour ticket you are also consenting to:
Your successors, executors, administrators and next of kin are bound by the terms and conditions.
The maximum extent permitted by law, not to commence any litigation or proceedings in any country in relation to the risks and perils of the tour and to indemnify us against any such claims.
Receiving medical treatment in the case of injury, accident or illness during the tour and to indemnify us against any claims in respect of this treatment.
Any photographs, films, sound, video or other recordings taken of events or people by anyone during the tour will not be used in any promotion or advertising without our consent, however, we may use such images or recordings at our complete discretion without any prior approval.
Confirm that the email address you have provided belongs to you or is authorised for your use and that you consent to us asking for information from you for marketing purposes in relation to our business and your experience with us.
Payment
This is made directly to:
Seize The Day Ltd 38-9020-0243908-00
